Duplicate or already-settled claims
Identify claims or deductions that may overlap with transactions already settled, reversed or credited.
Retail Claims Assurance
Find the exceptions. Prove the evidence. Protect the margin.
Margin Verity helps South African consumer-goods suppliers analyse historical retailer claims and deductions to identify candidate exceptions and potential recoverable value that may have been missed or left unresolved.
A focused, export-based diagnostic designed to work alongside your existing finance and credit team — without requiring ERP integration or replacing your current claims process.
Independent historical retailer-claims analysis focused on identifying candidate exceptions and potential recoverable value.
Discuss Your Claims ProcessSouth Africa
The problem
Retail claims become difficult to see clearly when the evidence sits across different systems.
Retail deductions can involve invoices, remittances, credit notes, pricing agreements, settlement terms, proof of delivery and retailer claim information.
Even where experienced credit teams and established systems are already in place, historical exceptions can be difficult to isolate consistently across fragmented records. Some transactions may therefore warrant a closer independent financial review.
- 01
Pricing discrepancies
- 02
Settlement-discount discrepancies
- 03
Shortage claims
- 04
Duplicate or already-settled claims
Approach
A focused historical claims diagnostic.
Margin Verity reviews agreed historical exports, reconciles the relevant records and tests them for objective inconsistencies. Potential issues are documented as Candidate Exceptions for review by the client's own finance or credit specialists.
- 01
Reconcile & structure
Claims, invoices, remittances, credits and relevant supporting records are brought into a consistent review structure.
- 02
Identify candidate exceptions
Objective checks are used to identify transactions that may represent unresolved discrepancies or potential recoverable value.
- 03
Client validation
The client's finance team retains commercial judgement and determines whether an exception should become a recovery candidate or retailer dispute.
Working principle
Validity and recoverability are assessed separately.
The first diagnostic
Start narrow. Learn from real data.
- 01
Scope
Agree one retailer, a defined historical period and the claim categories to review.
- 02
Data
Begin with ordinary exports rather than requiring ERP, API or retailer-portal integrations.
- 03
Analysis
Reconcile transactions, apply objective exception rules and identify evidence-supported candidate exceptions.
- 04
Review
The client's finance or credit specialist validates the commercial interpretation.
- 05
Action
The client retains control of retailer disputes, credits and recovery decisions.
Agreements, PODs, purchase orders or other supporting evidence are requested selectively where needed for shortlisted exceptions.
What we review
Initial areas of review.
Pricing discrepancies
Compare claimed pricing against available invoice, product and commercial-term information.
Settlement-discount discrepancies
Review whether settlement discounts appear consistent with relevant payment timing and agreed terms.
Shortage claims
Identify shortage deductions that may warrant closer reconciliation against invoice, delivery and available supporting records.
These are the initial review categories for a first diagnostic. Additional areas such as promotions, rebates, returns and retailer service charges may be considered where the client's claims profile and available data justify a broader review.
Who we help
Initially focused on South African consumer-goods suppliers.
Margin Verity is designed initially for FMCG and branded consumer-product suppliers dealing with recurring claims and deductions from major retail customers.
Best-fit indicators
- Recurring retailer claims or deductions
- Dedicated credit, debtors or customer-finance staff
- Meaningful transaction volumes
- Claims handled across ERP, spreadsheets, email, remittances or retailer systems
- A need for an independent historical review
Data & confidentiality
Designed to begin with limited access.
A first diagnostic is intended to minimise operational disruption and unnecessary data access. Scope, confidentiality, transfer methods, retention and deletion arrangements should be agreed before confidential client information is shared.
- No retailer portal passwords required
- No ERP integration required for an initial diagnostic
- Only relevant agreed exports requested
- Supporting evidence requested selectively
- Client finance specialists retain final commercial judgement
About
About Margin Verity
Margin Verity is a South African specialist financial-assurance service focused initially on retailer claims and deductions.
We analyse historical transaction data to identify evidence-supported exceptions and potential recoverable value, while the client’s own finance or credit specialists retain final commercial judgement.
Our approach is deliberately focused: start with a defined historical scope, reconcile the relevant records, identify candidate exceptions and investigate supporting evidence only where it is warranted.
Contact
Explore whether an independent historical review could identify unresolved value.
If your team manages recurring retailer claims and deductions, Margin Verity would like to understand how the process works today, where the difficult exceptions remain and whether a focused historical diagnostic could be worthwhile.